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The city is the classroom

A co-op project in Edmonton takes on the complications of scheduling real crews.

The city is the classroom
Edmonton, where a Waterloo co-op project tackled municipal staffing. · Photo: Source: University of Waterloo; see original article for photo credits.

The context

Where the work begins

The Future Cities Institute’s CIVIC program connects Waterloo students with municipal problems. In Edmonton, Preethi Raghuraman developed SmartShift to help with staffing in Parks and Roads Services, accounting for collective agreements, preferences and certification requirements.

The takeaway

What follows

The program treats a work term as a project that can continue beyond one student. Raghuraman later worked with a Planning student on a report intended to help other municipalities learn from the experience. The next challenge is making useful work transferable without losing its local constraints.

Source reporting

The city is the classroom

Source: University of Waterloo; see original article for photo credits. · September 10, 2026

Read the original

Original summary by Alumni Digest, based on public source reporting. This independent publication is not affiliated with or endorsed by the University of Waterloo. Source image retained for editorial review; rights clearance is still required before any broader reuse.

Next in the Waterloo issuePlanting for a hotter futureIdeas · Keep reading →← Previous: The summer that brought him back

From the Waterloo issue · September 2026

Ideas in motion.

This story is one of 54 source-linked stories from University of Waterloo in the September 2026 issue.

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Photo: The organizational side of AI · University of Waterloo