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Designing institutions for older adults

A Telfer-led study turns age-friendly intentions into practical changes.

Diverse group of people of all ages and backgrounds smiling together.
Photo: University of Ottawa

The context

What the reporting shows

Michael Mulvey, Linda Garcia and Dan Padgett examine how organisations can make spaces, services and communications more welcoming. Their work draws attention to practices that already exist but are applied unevenly. The useful question is how to make inclusion repeatable across an institution’s everyday decisions.

The stakeholder lens

Who this work touches

Read this source-linked brief through five lenses: the university as source institution; the people and practitioners named in the reporting; the campus or civic setting around the work; the alumni reader who may carry the question forward; and any partner, which is left unassigned unless the source names one. No sponsor or outreach relationship is inferred here.

The takeaway

A question to carry forward

For alumni readers, the useful next step is to follow the original reporting for names, dates and outcomes. This digest adds an editorial frame while keeping the source page as the authority.

Source reporting

Age-friendly branding: A strategic roadmap for institutions serving an aging population

University of Ottawa · April 16, 2026

Read the original

Original summary by Alumni Digest, based on public source reporting. This independent publication is not affiliated with or endorsed by the University of Ottawa. Source image retained for editorial review; rights clearance is still required before broader reuse.

Next in the uOttawa issueInside an opera rehearsalIdeas · Keep reading →← Previous: Julie Cafley begins by listening

From the uOttawa issue · October 2026 preview

A capital of ideas.

This story is one of 55 source-linked stories from University of Ottawa in the October 2026 issue.

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Photo: Inside an opera rehearsal · University of Ottawa